Negotiation Top Tips

Do you answer true or false to the following questions: Negotiations are not designed to result in a winner or a loser, but a process that ends with a win-win solution. Or “We are a nation of game players preoccupied with winning and losing. Competition is our creed.” Negotiation involves parties, who each have something … Read more

How to be More Assertive

After running many courses that include Assertiveness Skills, it surprising how my people mis-define what Assertiveness really is. I hear responses such as demanding, raising your voice, being pushy, getting what you want…you get the picture. Behaviours more associated with being aggressive I always remember being told that Assertiveness is ‘The Art of Confident Communication’ … Read more

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