A few spaces available on our Time Management Training Course in Newcastle!

Start your new year by booking your place on our Time Management Training Course on Wednesday 18th January in Newcastle. We have some spaces left to fill at only £249 ex VAT per person! For more details about the course click here To book or for more information give us a ring on 03333 444575 … Read more

Places on our Assertiveness Skills Training Course in Sheffield up for grabs!

Why not start a fresh for the New Year by learning new assertiveness skills and techniques? Our Assertiveness Skills Course will be running on Friday 27th January in Sheffield. We are still offering our reduced price of £249.17 + VAT per person for this course. For more details about the course click here. To book … Read more

Diagnosing Behaviour

Attitude and behaviour can be funny thing and in the past we have written a handful of blog posts about how to become more aware of your own attitude and behaviour, but moving on from that, can leaders and managers actually influence the attitude and behaviour people display, both positive and negative? There are probably … Read more

The Four Elements of Effective Customer Service

Delivering effective customer service is paramount in today’s world, with so much competition out there for the same products and services as well as people tightening their belts when it comes to spending, in most cases the service offered to customers is the difference between someone buying and not buying from you or your business. … Read more

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