Providing Good Customer Service Doesn’t Have to Cost the Earth

At it’s annual meeting recently, budget airline Ryanair announced that it will be reforming it’s ‘abrupt culture‘. The decision was taken after a number of key stakeholders expressed concerns about how poor customer service was hitting sales. It’s fair to say that any company or organisation who doesn’t put it’s customer at the centre of … Read more

Nottingham Leadership Skills Training Course

Have you just been promoted into a Leadership position and lacking a bit of confidence in how to get the best out of your team? Perhaps you’ve been in a Leadership position for some time and are thinking about a bit of a refresher or some new ideas to engage your team? Then why not … Read more

Spaces available on our Time Management Skills Training Course in Sheffield

Sometimes there may seem that there are not enough hours in the day to get all your daily tasks done, as well as the added email that may crop up too which needs dealing with – sound familiar? Managing time is a misnomer. We can’t actually manage time but what we can do is manage … Read more

Our Time Management Skills Training Courses coming to a location near you!

Why not come along to one of our workshops where you can learn how to manage your time more effectively? We have our a few spaces left on Time Management Skills workshops coming up at these locations: Monday 14th October in Milton Keynes Wednesday 16th October in Liverpool & Edinburgh Thursday 17th October in Leeds/Bradford … Read more

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